Shipping policy

Your hamper will be lovingly handmade and posted out within 3-5 business days.

We aim to provide stress free delivery  - however problems may occur which is out of our control so please take this into consideration - busy periods Bank holidays Christmas etc might have a slight delay.

We will not be held responsible for any damages that may have occurred during transit.

If the recipient is not available during the first delivery attempt, DPD will try again the next day or take the order to a local pick-up shop for collection. DPD provides updates on the tracking link provided and does not leave delivery cards. If the parcel is left with a neighbour or in a safe place (which is not possible with age verification service), or taken to a pick-up point, the tracking link provided will display a QR code to be presented upon collection. Once a parcel has been delivered to a pick-up point, it cannot be redelivered. If the parcel is not collected within 7 days, it will be returned to the sender. Please refer to our returns/refund policy for more information. To track your parcel, you can use the link provided in the email (if provided during ordering) or search using the parcel number at https://www.dpdlocal.co.uk/ under "Track Your Parcel." You may ask why we have to adhere to the age verification service, due to some hampers containing alcohol, we have to provide DPD with this information at a corporate level, and therefore all Parcels sent with DPD WILL require Age Identification, as they cannot waive this due to UK law.

Please contact us for further advice.

The Yorkshire Hamper Company.